Refund Policy

Legal Disclaimer

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The information provided on this page is a general guide and does not constitute legal advice. Please consult with legal professionals to ensure compliance with applicable local laws and regulations.

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Refund Policy

PONTIFEX MANAGEMENT CONSULTANCIES CO. L.L.C (“we”, “our”, or “the Company”) is committed to providing quality services. Our refund policy is outlined as follows:

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1. Eligibility for Refund

Refunds may be granted only if the service or product was found to be faulty or unsatisfactory due to our error and the following conditions are met.

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2. Refund Request Period

Refund requests must be submitted within 7 business days from the date of purchase or service delivery.

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3. Refund Method

Approved refunds will be processed using the same method of payment originally used. Credit card refunds may take up to 10 business days to reflect.

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4. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

• Cancellations due to customer’s personal reasons

• Dissatisfaction after full service delivery

• No-show or failure to maintain contact with our team

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5. Contact for Refund Requests

To submit a refund request or for further inquiries, please contact us:
📧 Email: [pontifex.dubai@gmail.com]